PRIVACY POLICY
For us privacy for our valued customer is very important. We strongly believe that the personal information of our customers should not be shared with the third party without the prior consent or request from the customer. Privacy is the right of an individual and at the www.hotelvibhavharsh.com the information of the customer such as contact no., email, addresses etc is used only for the internal purpose and not for sale. Your contact information is stored in our database and is only used to contact you during the course of your stay with us for sharing the status of your room bookings with us and then after for announcement of our latest deals and news etc. We at Hotel Vibhav Harsh condemn the unauthorised reach and misuse and/or discloser of the personal information of the customer and we have strict guidelines and high security features to prevent the same. Any changes in our ‘Privacy Policy’ will be posted here on the website.
SECURE ONLINE PAYMENTS
The visitor on our website please take a note that your name, email address and other personal information submitted on our website may be stored with us and may also appear on the website. Like other platforms our server log files also receives general information such as IP address of the visitor, cookie etc. For the financial transactions by credit card Hotel Vibhav Harsh uses a 3rd party secure payment gateway provided by “Pay u” and the credit card details are ‘not stored’ with Hotel Vibhav Harsh, instead the information is securely stored and encrypted with Visa/MasterCard.
CHILDREN
We do not suggest and allow person/s below 18 year of age to become a member of our website and other websites/social sites etc. By entering to our websites and using our services you confirm and warrant that you are 18 or older.
NO GUARANTEES
Hotel Vibhav Harsh will make all possible efforts to meet with the policies mentioned herein on the website, but we are not in a position to guarantee these standards as there may be factors beyond our control. As a consequence, we disclaim any warranties or representations relating to maintenance or nondisclosure of Data.
REFUND CANCELLATIONS
All cancellations must be intimated to our head office on phone followed by a written confirmation via email or fax. Telephonic cancellation will not be accepted as ‘cancelation request’. Cancellations for the independent/individual room services should be made with a notice of not less than 2 days (According to Situation). The cancellation in case of group booking should be made at least 7 days prior to the date of commencement of the stay. For Christmas, New Year, Diwali, Any Fair and other important festivals the normal cancelation policy does not apply and payments for against bookings during such busy period are considered as non-refundable. Please check with our front desk executives at the time of booking for such cancelation policy for special occasions.
Please Note:
- Amount will be refunded through same mode of payment.
- Refund of amount will initiate after deducting the applicable cancellation Charges and service charge and both will be settled within 15 days of the day of cancellation request approved by Hotel Vibhav Harsh. Booking which is under no Cancellation/ No Refund, guest/client staying or person/entity booked will have to pay the service charge to Hotel Vibhav Harsh.